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Skyline Automotive | Automotive Tips for Our Customers| North Little Rock, AR 72118

Best Auto Repair, North Little Rock

CONTACT US

501-218-8666 | 8813 MacArthur Drive

CUSTOMER SERVICE

CUSTOMER SERVICE, North Little Rock, AR

Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.

Skyline Automotive Offers Auto Repair Services You Can Count On!

Provantage
BBB (Better Business Bureau)
ASE (Automotive Service Excellence)
Jasper
ASE Master Technician
BG Products
Car Care Aware

TESTIMONIALS

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Highly recommended.
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Prompt, reasonably priced excellent work.
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Honest and knowledgeable. Does great work
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The best experience ever
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Definitely recommend - especially for European cars. Maciek at Skyline Automotive is a great mechanic - honest and professional. I purchased a Range Rover via an Internet auction and flew into Little Rock from South Carolina to take delivery of it. When I picked it up, it had a transmission leak and the transmission had also been overfilled by the prior owner. I needed to get on the road that day, and was lucky to have found Maciek through a referral by AAA. He quickly diagnosed and repaired the leak even fabricating a clamp that we needed to get me on the road that day. He checked the car over for us to ensure that we could make the 1000 mile drive. Our trip home was uneventful (mechanically speaking) and he even called me the next morning (Saturday) to check in to see if everything was OK. If I lived in Little Rock I would make this shop my regular mechanic.
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Fixes the unfixable! Totally reliable and honest mechanic work.
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This place is the only shop I trust anymore. I have dealt with a lot of shops in NLR and all of them have messed up my vehicles. These guys are not the cheapest but are worth every penny. They even redid the jerry-rigging by other shops. They kept the old parts so I could verify the issues and it runs great now. Even diagnosed codes my cheap reader and other shops couldn't. Highly recommended.
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The owner of this went above and beyond to help me when he didn't have to. My truck ran out of gas right in his parking lot and he didn't hesitate to help me. First,he used two of his 10 gallon containers,2nd.he drove us to a store in his truck and helped me get it started,which is a diesel truck. 3rd. He pumped the air out of the lines and bleed them.