Verify Skyline Automotive
North Little Rock, AR 72118 When Accidents Happen

Best Auto Repair, North Little Rock

CONTACT US

501-218-8666 | 8813 MacArthur Drive

WHEN ACCIDENTS HAPPEN

WHEN ACCIDENTS HAPPEN, North Little Rock, AR

How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at 501-218-8666 or make an appointment online!

Skyline Automotive Offers Auto Repair Services You Can Count On!

Provantage
BBB (Better Business Bureau)
ASE (Automotive Service Excellence)
Jasper
ASE Master Technician
BG Products
Car Care Aware

TESTIMONIALS

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Highly recommended.
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Prompt, reasonably priced excellent work.
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Honest and knowledgeable. Does great work
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The best experience ever
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Definitely recommend - especially for European cars. Maciek at Skyline Automotive is a great mechanic - honest and professional. I purchased a Range Rover via an Internet auction and flew into Little Rock from South Carolina to take delivery of it. When I picked it up, it had a transmission leak and the transmission had also been overfilled by the prior owner. I needed to get on the road that day, and was lucky to have found Maciek through a referral by AAA. He quickly diagnosed and repaired the leak even fabricating a clamp that we needed to get me on the road that day. He checked the car over for us to ensure that we could make the 1000 mile drive. Our trip home was uneventful (mechanically speaking) and he even called me the next morning (Saturday) to check in to see if everything was OK. If I lived in Little Rock I would make this shop my regular mechanic.
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Fixes the unfixable! Totally reliable and honest mechanic work.
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This place is the only shop I trust anymore. I have dealt with a lot of shops in NLR and all of them have messed up my vehicles. These guys are not the cheapest but are worth every penny. They even redid the jerry-rigging by other shops. They kept the old parts so I could verify the issues and it runs great now. Even diagnosed codes my cheap reader and other shops couldn't. Highly recommended.
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The owner of this went above and beyond to help me when he didn't have to. My truck ran out of gas right in his parking lot and he didn't hesitate to help me. First,he used two of his 10 gallon containers,2nd.he drove us to a store in his truck and helped me get it started,which is a diesel truck. 3rd. He pumped the air out of the lines and bleed them.